Salesforce Commerce Cloud
Salesforce Commerce Cloud (SFCC) is a cloud-based eCommerce platform designed to help businesses deliver personalized, omnichannel shopping experiences. It is a part of the Salesforce ecosystem, offering robust features for managing both B2C (Business-to-Consumer) and B2B (Business-to-Business) commerce. Salesforce Commerce Cloud empowers businesses to create seamless shopping experiences across web, mobile, and in-store channels while maintaining a consistent experience across all touchpoints.
Why should you choose Nisa For Salesforce Commerce Cloud Training?
Nisa Trainings is the best online training platform for conducting one-on-one interactive live sessions with a 1:1 student-teacher ratio. You can gain hands-on experience by working on near-real-time projects under the guidance of our experienced faculty. We support you even after the completion of the course and happy to clarify your doubts anytime. Our teaching style at Nisa Trainings is entirely hands-on. You’ll have access to our desktop screen and will be actively conducting hands-on labs on your desktop.
Job Assistance
If you face any problem while working on Salesforce Commerce Cloud Course, then Nisa Trainings is simply a Call/Text/Email away to assist you. We offer Online Job Support for professionals to assist them and to solve their problems in real-time.
The Process we follow for our Online Job Support Service:
- We receive your inquiry for Online Job
- We will arrange a telephone call with our consultant to grasp your complete requirement and the tools you’re
- If our consultant is 100% confident in taking up your requirement and when you are also comfortable with our consultant, we will only agree to provide service. And then you have to make the payment to get the service from
- We will fix the timing for Online Job Support as mutually agreed by you and our consultant.
Course Information
Salesforce Commerce Cloud Training
Duration: 25 Hours
Timings: Weekdays (1-2 Hours per day) [OR] Weekends (2-3 Hours per day)
Training Method: Instructor Led Online One-on-One Live Interactive
Sessions.
COURSE CONTENT :
1. Introduction to Salesforce Commerce Cloud
- Understanding the platform and its architecture
- Overview of B2B and B2C commerce
- Key features of Salesforce Commerce Cloud (SFCC)
- Roles and responsibilities within the platform
2. Setting Up and Managing Stores
- Creating and configuring a new site
- Storefront design and development
- Managing catalog data (products, categories, and inventory)
- Setting up pricing, promotions, and discounts
3. Customization and Development
- Working with Salesforce Commerce Cloud’s ISML (Internet Store Markup Language)
- Using JavaScript to customize storefronts
- Managing templates and content with Commerce Cloud Digital (previously Demandware)
- Integrating third-party tools and APIs into the platform
- Setting up workflows for order processing
4. Salesforce Commerce Cloud Business Manager
- Overview of the Business Manager interface
- Managing product catalogs, content, and customer data
- Tracking and analyzing sales and marketing performance
- Setting up user permissions and roles
5. Commerce Cloud Data Management
- Understanding how to manage product data and inventory
- Handling customer data and segmentation
- Integrating with Salesforce CRM for a 360-degree customer view
6. Omni-channel Capabilities
- Enabling customer engagement across different touchpoints (online, mobile, in-store)
- Setting up cross-channel customer service and support
- Managing returns, exchanges, and post-purchase experiences
7. Integrating Payment Gateways and Shipping Providers
- Setting up payment methods and gateways
- Configuring shipping rules and providers
- Handling tax calculation and internationalization
8. Salesforce Commerce Cloud Mobile and Storefront Development
- Developing mobile-ready sites using Salesforce Commerce Cloud
- Responsive web design for different devices
- Progressive Web Apps (PWA) support in Commerce Cloud
9. Marketing and SEO in Commerce Cloud
- Configuring search functionality (e.g., Search Dictionaries)
- SEO best practices for better search visibility
- Setting up marketing tools (email campaigns, promotions, and coupons)
- Personalization techniques
10. Performance Monitoring and Optimization
- Analyzing and improving site performance (load times, responsiveness)
- Using reports and analytics tools to track conversions and revenue
- Identifying bottlenecks and improving scalability