IBM Sametime 9.0

This IBM Sametime training will cover Sametime 9.0 Installation overview, Pre-Install Activities, Sametime System Console, Community Server, Proxy Server, Meeting Server, and more. In general, this course guides you through the process of deploying and administering IBM Sametime 9.0. Upon completion of IBM Sametime training, you should be able to verify the correct installation of various Sametime 9.0 modules, start, stop, and restart the entire Sametime 9.0 system and be able to use it. Further, It also covers basic troubleshooting techniques.

Why should you choose Nisa for IBM Sametime 9.0 Training?

Nisa Trainings is the best online training platform for conducting one-on-one interactive live sessions with a 1:1 student-teacher ratio. You can gain hands-on experience by working on near-real-time projects under the guidance of our experienced faculty. We support you even after the completion of the course and are happy to clarify your doubts anytime. Our teaching style at Nisa Trainings is entirely hands-on. You’ll have access to our desktop screen and will be actively conducting hands-on labs on your desktop.

Job Assistance

If you face any problem while working on IBM Sametime Application, then Nisa Trainings is simply a Call/Text/Email away to assist you. We offer Online Job Support for professionals to assist them and to solve their problems in real-time.

The Process we follow for our Online Job Support Service:

• We receive your inquiry for Online Job Support.
• We will arrange a telephone call with our consultant to grasp your complete requirement and the tools you’re using.
• If our consultant is 100% confident in taking up your requirement and when you are also comfortable with our consultant, we only agree to provide service. And then you have to make the payment to get the service from us.
• We will fix the timing for Online Job Support as mutually agreed by you and our consultant.

Course Information

IBM Sametime 9.0 Training

Duration: 24 Hours

Timings: Weekdays  (1-2 Hours per day)  [OR]  Weekends (2-3 Hours per day)

Training Method: Instructor Led Online One-on-One Live Interactive Sessions.

COURSE CONTENT :

1. Introduction to IBM Sametime

• Overview of IBM Sametime 9.0
• Features and capabilities of Sametime 9.0
• Benefits for enterprises and users
• Integration with other IBM collaboration tools (e.g., IBM Notes, IBM Connections)
• Key concepts (Instant Messaging, Presence, Meetings, Audio/Video Conferencing, and File Sharing)

2. IBM Sametime Architecture

• Understanding the Sametime environment and components
  • Sametime Server (Web, Proxy, Media)
  • Sametime Community Server
  • Sametime Proxy Server
  • Sametime Gateway
  • Sametime Media Server
• Installation and deployment considerations
• Integration with IBM Domino and other backend systems
• Security features and user authentication methods
  • LDAP integration
  • Single Sign-On (SSO)

3. Installation and Configuration

• System requirements and prerequisites
• Installing IBM Sametime 9.0 components
  • Community Server
  • Proxy Server
  • Media Server
• Configuring Sametime environments
  • Clustering for high availability
  • Load balancing for scalability
• Configuring users and groups
  • User permissions and roles
  • Access control and security settings

4. Managing IBM Sametime

• Managing Sametime servers and services
• Using the Sametime Administration Console
  • Configuring user directories (LDAP, Active Directory)
  • Managing Sametime communities and users
  • Defining policies and settings for instant messaging
  • Managing server logs and monitoring system health
• Backing up and restoring Sametime configurations
• Troubleshooting common issues and errors
• Managing resource allocation (e.g., Media Servers)

5. User Experience and Interface

• Introduction to the Sametime client interface
  • Installing and configuring Sametime clients
  • Accessing Sametime from desktop, web, and mobile
• Using Instant Messaging (IM)
  • Sending and receiving messages
  • Creating and managing contact lists
  • Presence indicators (Available, Away, Do Not Disturb, etc.)
• Using Sametime Chat Rooms
  • Creating and managing chat rooms
  • Permissions and access controls for chat rooms
  • Persistent and temporary chat rooms
• File sharing and transfers within the chat

6. IBM Sametime Meetings

• Setting up and managing Sametime Meetings
• Creating and scheduling meetings
• Configuring meeting options (audio/video, screen sharing, chat)
• Using the Sametime Meeting room
• Managing attendees and participants
• Recording and archiving meetings
• Integrating with IBM Notes and IBM Connections

7. Audio and Video Conferencing

• Setting up audio and video services within Sametime
• Managing media servers for conferencing
• Troubleshooting video and audio quality issues
• Best practices for effective audio/video communication
• Integrating with third-party conferencing tools (if applicable)

8. Advanced Features

• IBM Sametime 9.0 mobile integration
  • Installing and using the Sametime mobile app
  • Accessing IM, meetings, and presence from mobile devices
• Integration with IBM Connections
  • Leveraging social collaboration with Sametime
• IBM Sametime Gateway for cross-platform communication (e.g., with Microsoft Lync/Skype for Business)
• Customizing the Sametime interface (branding, themes, etc.)
• Workflow automation and custom integrations

9. Security and Compliance

• Securing communications within IBM Sametime
• Data encryption, privacy settings, and compliance policies
• Managing compliance for audio/video recordings
• Integrating with enterprise security systems
• Troubleshooting and mitigating security threats

10. Troubleshooting and Maintenance

• Monitoring Sametime servers and client connectivity
• Common troubleshooting steps for IM, audio/video, and meetings
• Diagnosing server issues through logs and diagnostics tools
• Performance tuning for improved user experience
• Software updates and patch management
• Performing regular system health checks