Microsoft 365 Tenant & Service Management Training
Microsoft 365 Tenant and Service Management Training focuses on helping administrators understand how to manage and maintain their Microsoft 365 environment effectively. It covers tasks like setting up and managing tenants, understanding key services, ensuring security and compliance, and troubleshooting issues.

Why should you choose Nisa For Microsoft 365 Tenant & Service Management Training?
Nisa Trainings is the best online training platform for conducting one-on-one interactive live sessions with a 1:1 student-teacher ratio. You can gain hands-on experience by working on near-real-time projects under the guidance of our experienced faculty. We support you even after the completion of the course and happy to clarify your doubts anytime. Our teaching style at Nisa Trainings is entirely hands-on. You’ll have access to our desktop screen and will be actively conducting hands-on labs on your desktop.
Job Assistance
If you face any problem while working on Microsoft 365 Tenant & Service Management Course, then Nisa Trainings is simply a Call/Text/Email away to assist you. We offer Online Job Support for professionals to assist them and to solve their problems in real-time.
The Process we follow for our Online Job Support Service:
- We receive your inquiry for Online Job
- We will arrange a telephone call with our consultant to grasp your complete requirement and the tools you’re
- If our consultant is 100% confident in taking up your requirement and when you are also comfortable with our consultant, we will only agree to provide service. And then you have to make the payment to get the service from
- We will fix the timing for Online Job Support as mutually agreed by you and our consultant.
Course Information
Microsoft 365 Tenant & Service Management Training
Duration: 25 Hours
Timings: Weekdays (1-2 Hours per day) [OR] Weekends (2-3 Hours per day)
Training Method: Instructor Led Online One-on-One Live Interactive
Sessions.
COURSE CONTENT :
1. Introduction to Microsoft 365
- Overview of Microsoft 365 services
- Difference between Microsoft 365 and Office 365
- Understanding subscription models and licensing
- Key components of the Microsoft 365 admin center
2. Tenant Setup and Configuration
- Creating and configuring a new tenant
- Setting up domains, custom branding, and regions
- Configuring user profiles and managing user identities (Azure Active Directory integration)
- Setting up tenant-wide settings and policies
- Best practices for tenant configuration
3. Service Management and Operations
- Managing Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive, etc.)
- Service health monitoring and troubleshooting
- Configuring service plans and subscriptions
- Managing app setup and permissions
- Service lifecycle management (deploying, updating, retiring services)
4. Security & Compliance Management
- Understanding Microsoft 365 security and compliance offerings
- Configuring security policies (e.g., MFA, conditional access)
- Implementing data loss prevention (DLP) policies
- Managing compliance solutions (eDiscovery, Audit log search, Insider Risk Management)
- Understanding Microsoft Defender and security reporting
5. User and Group Management
- Managing users and groups through the admin center and PowerShell
- Creating and managing dynamic groups
- Setting up role-based access control (RBAC) and administrative roles
- Managing licenses and product assignments for users
- Automating user and group provisioning with Azure AD
6. Monitoring and Reporting
- Configuring reports and monitoring tools in Microsoft 365 admin center
- Using Microsoft 365 usage analytics
- Reviewing service health, alerts, and activity logs
- Configuring and interpreting audit logs for compliance
7. Collaboration and Communication Services Management
- Managing Microsoft Teams settings and policies
- Configuring SharePoint and OneDrive sharing and security
- Managing Exchange Online settings and mail flow
- Configuring Skype for Business and Teams coexistence
- Supporting collaboration tools and managing data residency requirements
8. Backup, Recovery, and Disaster Recovery
- Configuring data backup and retention policies
- Recovering deleted items in SharePoint, OneDrive, and Exchange
- Best practices for disaster recovery and business continuity
9. Troubleshooting and Support
- Troubleshooting common Microsoft 365 service issues
- Using the Microsoft 365 admin center and PowerShell to diagnose and resolve problems
- Managing service requests and support cases
- Collaborating with Microsoft support and community forums
10. Advanced Features & Automation
- Leveraging PowerShell and Graph API for automation
- Integrating with third-party tools and services
- Advanced reporting using Power BI
- Best practices for scaling Microsoft 365 environments
11. Governance and Best Practices
- Setting up and enforcing governance policies
- Documenting and maintaining procedures for tenant management
- Establishing a change management process for Microsoft 365 services
- Monitoring and reviewing security and compliance configurations regularly
