Oracle Social Cloud Training
Oracle Social Cloud offers a suite of tools designed to help businesses manage their social media presence, engage with customers, and gather insights from social platforms. Training for Oracle Social Cloud typically includes several components focused on mastering these tools and leveraging them for business growth.
Why should you choose Nisa For Social Cloud Training?
Nisa Trainings is the best online training platform for conducting one-on-one interactive live sessions with a 1:1 student-teacher ratio. You can gain hands-on experience by working on near-real-time projects under the guidance of our experienced faculty. We support you even after the completion of the course and happy to clarify your doubts anytime. Our teaching style at Nisa Trainings is entirely hands-on. You’ll have access to our desktop screen and will be actively conducting hands-on labs on your desktop.
Job Assistance
If you face any problem while working on Oracle Social Cloud Course, then Nisa Trainings is simply a Call/Text/Email away to assist you. We offer Online Job Support for professionals to assist them and to solve their problems in real-time.
The Process we follow for our Online Job Support Service:
- We receive your inquiry for Online Job
- We will arrange a telephone call with our consultant to grasp your complete requirement and the tools you’re
- If our consultant is 100% confident in taking up your requirement and when you are also comfortable with our consultant, we will only agree to provide service. And then you have to make the payment to get the service from
- We will fix the timing for Online Job Support as mutually agreed by you and our consultant.
Course Information
Oracle Social Cloud Training
Duration: 25 Hours
Timings: Weekdays (1-2 Hours per day) [OR] Weekends (2-3 Hours per day)
Training Method: Instructor Led Online One-on-One Live Interactive
Sessions.
COURSE CONTENT :
1. Overview of Oracle Social Cloud
- Understanding the platform’s capabilities and tools.
- Key features like social media monitoring, engagement, and analytics.
- Integration with other Oracle Cloud solutions (such as Oracle Marketing Cloud and Oracle Service Cloud).
2. Social Media Management
- How to manage and schedule social media posts.
- Crafting social media strategies.
- Creating and curating content for different platforms (Facebook, Twitter, LinkedIn, etc.).
- Handling multi-platform campaigns and monitoring engagement.
3. Social Listening & Analytics
- Setting up social listening streams to monitor brand mentions, competitors, and industry trends.
- Using Oracle Social Cloud’s analytics tools to measure performance.
- Interpreting reports and data to drive business decisions.
- Sentiment analysis to gauge audience perception.
4. Engagement & Community Management
- Responding to customers and followers on social media.
- Using social CRM tools to manage customer relationships and feedback.
- Automating responses and workflows for efficiency.
- Crisis management and handling negative comments.
5. Campaign Management
- Running targeted ad campaigns across different social media channels.
- Measuring ROI for social media campaigns.
- A/B testing to optimize social ads.
6. Reporting and Dashboards
- Creating custom dashboards and reports.
- Tracking key performance indicators (KPIs) for social media activities.
- Using insights to refine strategies and improve results.
7. Integration with Other Platforms
- Integrating Oracle Social Cloud with other business systems like CRM, customer service tools, and marketing automation.
- Connecting with third-party apps for enhanced functionality.
8. Advanced Features & Customization
- Advanced analytics (e.g., sentiment analysis, trend forecasting).
- Customizing the platform to match business needs.
- Automating workflows and processes to improve social media management.
9. Best Practices and Compliance
- Social media best practices for different industries.
- Understanding social media compliance and privacy regulations.
- Developing policies for handling social media crises.